Changes between Version 3 and Version 4 of ProcedureBurntoolDoesNotStart

Timestamp:

Sep 1, 2010, 10:07:52 AM (16 years ago)

Author:

Serge CHASTEL

Comment:

--

ProcedureBurntoolDoesNotStart

@@ -3 +3 @@
 == One image was not copied from the summit ==
 
-* Check in the relevant log file (that is: ''~ipp/summitcopy/pantasks_stdout.log'') what was the reason for the failure
+* '''Step 1:''' Check in the relevant log file (that is: ''~ipp/summitcopy/pantasks_stdout.log'') what was the reason for the failure
   You should see something like:
 {{{
@@ -27 +27 @@
   * expected md5: [...] got: [...]
 
-* First, ask the camera group if the image is valid. Send an e-mail to ps-camera@ifa.hawaii.edu
-  
+* '''Step 2:''' Ask the camera group if the image is valid. Send an e-mail to ps-camera@ifa.hawaii.edu providing them those three informations. If you know how to do it, you can download the file  (use dsget?) and look at it (use ds9?).
+
+* '''Step 3:''' Stop the ''summitcopy'' pantasks server:
+
+{{{
+ipp@ipp004>>> cat ~ipp/summitcopy/ptolemy.rc | grep PANTASKS_SERVER
+PANTASKS_SERVER ipp051
+ipp@ipp004>>> ssh ipp@ipp051
+ipp@ipp051>>> cd summitcopy
+ipp@ipp051>>> pantasks_client
+  pantasks: shutdown now
+  (I then got the following message: 'exit status of 1 / message status of -3', I hope it's fine...)
+  pantasks: exit
+}}}